At Zalmetico, we believe privacy matters. This policy clearly explains what data we collect when you use zalmetico.com, why we use it, and what your rights are as the owner of that information. We operate under the principles of Argentina's Law 25.326 on Personal Data Protection and its regulatory provisions.
1. Data Controller
The data controller is Zalmetico S.A., with registered address at Av. Corrientes 1547, Floor 3, C1042AAB, Ciudad Autónoma de Buenos Aires, Argentina. CUIT: 30-71823456-9. You can contact us at privacidad@zalmetico.com for any query related to the processing of your personal data.
2. What information we collect
We only collect data you voluntarily provide through the contact form: your full name, email address and the content of your message. Additionally, we automatically collect technical navigation data such as your IP address (in anonymized format), browser type, operating system, pages visited and time spent, through analytics tools.
3. Purpose and use of your data
We use your contact information exclusively to respond to your enquiries and improve our educational service. Technical navigation data is used in aggregate and anonymous form to analyze traffic, understand how users interact with the portal and continuously improve the experience. We never sell, rent or transfer your personal information to third parties for commercial purposes.
4. Legal basis for processing
The processing of your contact data is based on your express consent, given when you complete the form. Technical navigation data is processed based on Zalmetico S.A.'s legitimate interest in ensuring the portal's correct operation and improvement. You can withdraw your consent at any time without affecting the lawfulness of prior processing.
5. Data retention
Contact data is retained for as long as necessary to handle your enquiry and up to a maximum of 24 months from the last interaction. Anonymized navigation data is retained for 14 months. After these periods, the information is securely deleted from our systems.
6. Your rights as a data subject
Under Law 25.326 and its amendments, you have the right to: access your personal data held in our files; rectify inaccurate or incomplete information; request deletion of your data when it is no longer necessary to retain it; object to processing in certain circumstances; and file a complaint with the National Directorate for Personal Data Protection (www.argentina.gob.ar/aaip/datospersonales) if you believe your rights have been violated. To exercise any of these rights, write to us at privacidad@zalmetico.com.
7. Information security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration or disclosure. However, no internet transmission system is 100% secure. If you detect any security incident related to your data, please notify us immediately at seguridad@zalmetico.com.
8. International data transfers
For some technical services (such as web analytics), we may transfer anonymized data to servers outside Argentina. In those cases, we ensure that recipients maintain an adequate level of protection, either through standard contractual clauses or other recognized mechanisms.
9. Cookies
We use cookies and similar technologies to enhance your browsing experience. For more information about what cookies we use and how to manage them, please see our Cookie Policy.
10. Changes to this policy
We may update this Privacy Policy occasionally to reflect regulatory changes or changes in our practices. We will notify you of any significant changes by publishing the new version on this page with the updated date. We recommend reviewing it periodically. Continued use of Zalmetico after changes are published implies acceptance of the new policy.
Privacy contact
To exercise your rights or for any question about the processing of your personal data, write to us at privacidad@zalmetico.com. We will respond within a maximum of 30 business days.
privacidad@zalmetico.com